Privacy Policy

At LUMI, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you shop with us.

🔐 Information We Collect

• Contact details (name, phone number, email, shipping address).

• Order and payment details (processed securely through our payment partners).

• Communication through WhatsApp, email, or social media.

📌 How We Use Your Information

• To process and deliver your orders.

• To provide customer support and answer inquiries.

• To share updates, offers, or promotions (only if you choose to receive them).

• To improve our website, services, and shopping experience.

🔒 Protecting Your Information

• We never sell, rent, or trade your personal data.

• All sensitive information (like payment details) is encrypted and processed through secure platforms.

• Access to your data is restricted to authorized personnel only.

❌ Your Rights

• You may request access, correction, or deletion of your data at any time.

• You may opt out of marketing messages at any time.

📞 Contact Us

For questions about this Privacy Policy, please contact us via WhatsApp: +20 105 575 6731